Why you should or should not adopt Mobile CRM for your Business

The right Customer Relationship Management solution can make a business productive and can increase customer satisfaction considerably. Mobile customer relationship management (CRM) applications is redesigned for easier use on tablets and smartphones so that employees can work productively, even with a smaller screen. Due to the recent advancement in mobile device technology, businesses should [...]

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8 Reasons Why Mobile CRM for Small Business Fails

The use of customer relationship management is a well-known strategy in both business-to-consumer and business-to-business organizations. Mobile CRM can save organizations time and resources, build their customer loyalty and increase their sales target. If you don’t take proper strategy, however, it can be a huge disadvantage and waste of money. There are several reasons [...]

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How Mobile CRM has Changed the face of Marketing

CRM allows businesses to keep organized customer data that can be accessed in an efficient manner to serve the client in a better way. But as technology is getting more and more mobile, businesses realized that perhaps the best way to maintain a good relationship with customers is by making CRM accessible while on the [...]

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How Mobile CRM can Increase your Business Productivity?

We live in a global marketplace. It has become more like a necessity rather than than luxury to conduct business while mobile and from anywhere. By utilizing a few key mobile applications, you can enhance the business productivity inside and outside the office. Gradually, companies started to give more attention on mobile CRM. According to [...]

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4 Must Have Apps for Remote Sales Team

When you started your business, managing your contacts might not be so difficult because you had a few number of suppliers and customers, and few enough team members that you could memorize their email addresses. However, things changes. Your business is growing and you have more people than before to keep track of. You need [...]

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Benefits of Mobile CRM for Small Business

According to Gartner, smartphones, tablets and mobile apps are pushing for change in the area of customer relationship management (CRM) faster than social media: 30 percent of sales organizations issue tablets as main device for their salespeople. Mobile CRM offers numerous benefits for small business. Apart from integrating mobile users into core business, the system [...]

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How to Create the Real Value of Social CRM?

Social CRM is all about engaging social customers into your CRM process. It is important for an organization to create its own social community. Company can incorporate it into CRM process because social CRM will allow an organization to enhance  broader control over community direction and content. In other word, it builds [...]

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